The Reserve Boutique Hotel

Very Good
Traveller Type: solo traveller

Very Poor
Traveller Type: family with young children
  : very dirty property and manager Receptionest Mr. Jayson was very bad person
  : mainly dirty property and staff Jayson had very bad behaviour might be drunk all the time and dealing badly

Very Good
Traveller Type: review category business travellers

Good
Traveller Type: group
  : Good shower, free breakfast was ok. Staff very friendly especially Joseph.The room was a decent size. It was pretty quiet for 2 nights, one night it wasn't so quiet.Armed guard outside was friendly.
  : There was a disgusting smell of sewage from outside that came into the room. It was so bad we both threw up. We had to get air freshener from the cleaners to combat it, but on the last morning we both woke up super early due to the smell.Internet is fast when you can connect, but it disconnects too often.On the last night there seemed to be a nightclub next door or even in the building and the bass from the music shook the beds and went on late into the night.

Very Good
Traveller Type: review category business travellers

Poor
Traveller Type: young couple

Poor
Traveller Type: solo traveller
  : The location is good (for me - a foodie) as it's in the midst of Karachi's best restaurants. Some of the staff: executive housekeeper and another gentleman in housekeeping were friendly and welcoming. Lobby is nicely decorated.
  : I was tricked into vacating my suite room by the sales manager who claimed there was a team of builders who needed to urgently work on the outer wall of my room and that the work will be very loud. I was surprisingly moved into the very next room, which was not a suite (I was refunded the difference). The only team of workers that came to that suite room were housekeeping as they were preparing it for the next guests arrival, because half an hour after they finished, some new guests checked into that room. They had given my room to someone else!! Not a SINGLE sound of building work took place and I could hear clearly as that rooms' door was 6 feet away and open every few minutes with housekeeping staff entering and exiting. I waited until the new occupants checked in to see for myself as I didn't want to jump to conclusions. To make matters worse, my new room that I was moved into was disgusting, I have attached pictures. There was actually drops of urine on the front of the toilet seat which I had to clean off myself! Due to word limitations I cannot write everything here but have done on TA and Google reviews. If I had to vactae my room due to a genuine reason such as an overbooking, I may have accepted being moved as mistakes can happen and I'm generally a very reasonable person, All it would have taken is some honesty to convince me. But to be lied to repeatedly is totally unnaceptable. Very angry as I came here to relax, not to be disturbed and definitely not to be lied to. Fire alarm (ongoing) and outside noise pollution (eventually resolved) were other issues. All in all this wasn't the relaxing vacation I had planned and hoped for.

Pleasant
Traveller Type: solo traveller

Good
Traveller Type: young couple

Disappointing
Traveller Type: solo traveller